Meet Our Team

Mandy Namisniak
Director of Client Services
RIB (ON)

Mandy has worked with Advocate for over 7 years and is exceptional as a Customer Service Team Leader. She used to work in the travel industry, but decided to pursue a career in insurance after getting her Provincial broker license. She doesn’t hesitate to mentor, train or support her colleagues, giving her time selflessly to see others succeed. Her passion for her role shines through in her work ethic. Mandy enjoys spending her spare time with her family, golfing and playing volleyball.

Ashley Eagle
Customer Service Broker, Commercial Insurance
RIB (ON)

In 2002 Ashley followed in her Mother’s footsteps launching her career in the insurance industry. Even though she hoped to one day become a marine biologist, learning to study the ins and outs of insurance has allowed her to skillfully educate and advise our commercial clients. With three young children keeping her busy at home, Ashley always has her hands full.

Ilona Petrosky
Technical Service Broker, Commercial Insurance
RIB (ON)

Ilona joined the Advocate team in 2009. She started her insurance career at reception where she warmly greeted clients. As a little girl she thought one day she would become a nurse. Insurance is a far cry from working in the medical field, but her care for others is a part of what makes her a valuable member of the Advocate Commercial Lines team!

Andy Lee
Customer Service Broker, Commercial Insurance
RIB (ON)

Prior to pursuing a career as a licensed insurance broker at Advocate, Andy worked on the claim side of the industry.  Wanting to see what insurance was like on the broker side, he joined our commercial team in 2020.  A dog lover who enjoys time outdoors, Andy’s favourite memory is of his time in Puerto Rico with his family exploring coral reefs and savoring local cuisine.  Highly motivated and self-driven, Andy is ready to assist with any questions you may have.

Janice Tamminen
Customer Service Broker, Commercial Lines
RIB (ON)

Janice is committed to developing her professional skills to ensure she is providing the best service. Her goal to explore Ontario, then Canada’s hiking trails hoping to meet new friends along the way, is evidence of her outgoing and welcoming personality.  Collaborating with colleagues, she creates a fun and collective atmosphere and appreciates the relationships she builds with our clients.

Steve Price
Account Executive, Personal Insurance
RIB (ON)

Steve joined the Advocate team in 2015 and is a busy member of our sales team. Steve patiently and genuinely serves clients. He shares a passion for trying new things, whether its food or participating in an Advocate event, he is all in! Steve is an avid fisherman, which he likes to do with his Saint Bernard, Tucker. This certainly makes him the owner of the largest dog in our Advocate family. Steve is also a huge Maple Leafs fan and enjoys playing hockey in his free time.

Ellen Eagle
Customer Service Broker, Personal Insurance
RIB (ON), CAIB

Ellen is a member of our customer service team. Over the years she has demonstrated an incredible skill for training. Her technical knowledge, expertise and patience make her perfect as a trainer and many members of our team have benefitted from being a student of Ellen’s! When asked about childhood dreams, Ellen says she always wanted to be a Mother. She’s attained that dream and is a proud Mother. She’s obviously a good role model too as her daughter Ashley decided to follow in her footsteps and is also a member of the Advocate team!

Lena Gaspar
Customer Service Broker, Personal Insurance
RIB (ON)

Lena joined Advocate over 20 years ago. Many of our clients light up when they see Lena as she speaks Portuguese fluently. In her spare time Lena loves reading romance novels. In addition to her passion for reading is a love of fashion. Even though she didn’t grow up to be a teacher as planned, she enjoys teaching clients about insurance and helping them understand their options.

Tiffany Clements
Customer Service Broker, Personal Insurance
RIB (ON)

Insurance has been a big part of Tiffany’s life. Not only did she start her career in 2001 and is now an important member of our Customer Service Broker team, but Tiffany also met her Husband in the insurance industry! Tiffany grew up on her parents Elk farm where she learned the disciplines of hard work and an appreciation for nature and animals. Tiffany is a proud mother of two girls and is a devoted dog lover.

Lisa Parsons
Customer Service Broker, Personal Insurance
RIB (ON)

Lisa’s commitment is evident in the way she educates and informs, helping clients be comfortable and confident with their insurance purchase.

Always on the lookout for timeless treasures, you’ll find Lisa browsing antique markets.  Although Hawaii is on her vacation to-do list, Lisa finds the most joy when she returns home to Newfoundland to spend time with her loved ones.

Elnaz Akbari
Customer Service Broker, Personal Insurance
RIB (ON)

A graduate of Conestoga College, and in customer service for nearly a decade, Elnaz is a valued member of our Personal Lines team.  Enjoying yoga and meditation, she also spends time with her dog and indulges in a chai tea latte from Starbucks now and then.  As a great listener who makes insurance easy to understand for her clients, Elnaz looks forward to working with you.

Laura Wenzel
Customer Service Broker, Personal Lines
RIB (ON)

Beginning her journey as a broker in 2018, Laura’s work directly reflects her passion for helping others.  Living in the country, she enjoys time with her beloved family, neighbours and Bernese mountain dog.  Laura wants to help clients understand coverages, providing peace of mind when it comes to what matters most.

Maria Costa
Technical Service Broker, Personal Insurance
RIB (ON)

For more than 15 years, Maria has provided support to our sales and service departments as a dedicated member of our TSB team. Maria also shares her time and talents as a member of the Social Committee, her laughter and outgoing nature make her an ideal person to serve in this capacity. Maria’s favourite time of the year is the spring and summer months, when she can spend her time in her garden.

Judy Croal
Quality Assurance, Personal Insurance
RIB (ON)

Judy started her insurance career in 1977. She is a valuable addition to the advocate team, showing her dedication to make a difference and contributing to the success of the organization. Judy’s team mates all long for the days when she brings in home baked goods. If we could choose an alternative career for her, it would be for her to own a restaurant!

Linda Bradley
Personal Recovery Coordinator
RIB (ON)

Linda initially joined the Advocate team in 1999 serving as our receptionist. Years later, the vision to create a dedicated personal recovery coordinator (PRC) became a reality and Linda was the perfect person for the role! As our PRC, Linda works side by side with clients who have suffered a claim. Her passion for people is part of what makes her so successful in her position. Claims can be difficult and our clients don’t have to navigate that alone. Linda is passionate about the vision and values here at Advocate. During dinnertime with her family she proudly shares the difference we are making not only with our clients but in the community as well.

Learn more about our PRC services.

Caroline Jones
Accountant
B.Comm, CA, CPA

Caroline assists with all financial related items at Advocate. We are lucky to have had her on our Advocate team for over 10 years. Caroline has a deep sense of adventure. Highlights have included exploring Australia, scuba diving, hang-gliding and even tempting her taste buds dining on Kangaroo tail!

Rebecca Rice
Receptionist

Welcoming clients with her genuine, friendly personality, our Lead Receptionist Rebecca creates a warm and inviting atmosphere.  With her degree from Conestoga College, over 10 years of customer service experience, and her enthusiasm and creativity, she keeps reception running smoothly!

Rebecca’s love for animals is evident and she spends as much of her free time with her two dogs as she can.  She is an avid gardener and enjoys any opportunity to get outside in the sun!