Claims

Claims – Your Personal Recovery Co-ordinator (PRC)

At Advocate we look for ways to stand above our competitors. One way we have chosen to stand out is how we respond to clients during a claim.

At the time of a claim most people are unsure about what to do next. How will their claim be handled? What should they do next? Will my company stand behind me and recover my loss fairly and in a timely manner?

Our innovation came in 2008 when we had the belief that we could truly make a difference for our policy holders at the time of a claim. Our PRC team is our most shining example of how we have chosen to stand in the gap. We are dedicated to alleviating the stress and confusion created at the time of a loss by standing by our clients through the process from beginning to end. You won’t find this specialized service anywhere else. This is just one of the many advantages of being an Advocate client.

File A Claim

Call our 24/7 toll free claims number, or visit us in person:

1-888-278-7584

4275 King Street East, Suite 300
Kitchener, Ontario N2P 2E9

Located beside the Brick Furniture Store in the Deer Ridge Plaza

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  • "After a car accident, I was treated very well by Advocate's Personal Recovery Coordinator Linda. I am a happy customer and have referred many others to try Advocate as their brokerage of choice."

    - D. Kalinowski
  • "My Advocate contact Sarah is so amazing. She is friendly, she emails me changes in my policy before I receive them in the mail, she provides a heads up with explanation every time and has been patient and lovely in assisting us with all of our insurance needs. Best brokerage we have ever dealt with!"

    - M. Marleau
  • "I have been dealing with Advocate before it was Advocate. I think this year it has been 30 years and I have never had any issues. Ellen was my first contact and to this day she has still gone out of her way to assist me or find someone to answer my questions. Thank you to Advocate and the team!"

    - B. Tuckett
  • "Advocate has been great for our business. Annual renewal is smooth and easy. Their friendly and personal service is second to none, and their skill set and expertise instills confidence that we are getting the best deal."

    - S. Dunn
  • "Great personalized service, always very responsive to questions. I have been a customer since I bought my first car and have continued dealing with Advocate for all of my insurance needs."

    - H. Restoule
  • "Linda is extremely considerate, compassionate and provides a level of service that is rare in this day and age. She is a true professional and a fantastic representative for the Advocate Group! Thank you for the great service!"

    - D. MacDougall
  • "Advocate Insurance is always quick to respond to questions. My contact Lena is very knowledgeable and always willing to help out. I would highly recommend Advocate to anyone, I live near London and have been a loyal customer since I got my first car. Thank you for all you do."

    - V. Lincoln
  • "I have been with Advocate Insurance since I got my first apartment 26 years ago, and have always had great service. Even though I am no longer in in the Kitchener-Waterloo area I still use them for them for all my insurance needs."

    - C. Johnson
  • "We were with the same insurance company for over 20 years, assuming that we were getting the best bang for our buck until we got a quote from Advocate. We saved a considerable amount of money on the insurance and our liability coverage was substantially higher."

    - S. Hunter
  • "Every interaction I've had with Advocate has been easy and comfortable. From requesting a quote to changing information, working with Advocate is always painless!"

    - M. Martin