Claims

Claims – Your Personal Recovery Co-ordinator (PRC)

At Advocate we look for ways to stand above our competitors. One way we have chosen to stand out is how we respond to clients during a claim.

At the time of a claim most people are unsure about what to do next. How will their claim be handled? What should they do next? Will my company stand behind me and recover my loss fairly and in a timely manner?

Our innovation came in 2008 when we had the belief that we could truly make a difference for our policy holders at the time of a claim. Our PRC team is our most shining example of how we have chosen to stand in the gap. We are dedicated to alleviating the stress and confusion created at the time of a loss by standing by our clients through the process from beginning to end. You won’t find this specialized service anywhere else. This is just one of the many advantages of being an Advocate client.

File A Claim

Call our 24/7 toll free claims number, or visit us in person:

1-888-278-7584

4275 King Street East, Suite 300
Kitchener, Ontario N2P 2E9

Located beside the Brick Furniture Store in the Deer Ridge Plaza

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  • "We have recommended Advocate to many of our friends and family and anyone who got a quote also switched companies. Customer service is also excellent and I have and will recommend them again and again."

    - S. Hunter
  • "Being in the service business myself I have found that dealing with Advocate has been tremendous and I would highly recommend them to anybody. Their service and customer satisfaction has been A1. If you want the best, choose Advocate!"

    - G. Wilson
  • "Advocate Insurance has been a part of my family for as long as I can remember. They are always very helpful and quick to respond to my questions. I highly recommend the team at Advocate for all your insurance needs!"

    - A. Smyth
  • "Great personalized service, always very responsive to questions. I have been a customer since I bought my first car and have continued dealing with Advocate for all of my insurance needs."

    - H. Restoule
  • "Advocate Insurance is always quick to respond to questions. My contact Lena is very knowledgeable and always willing to help out. I would highly recommend Advocate to anyone, I live near London and have been a loyal customer since I got my first car. Thank you for all you do."

    - V. Lincoln
  • "I have been with Advocate Insurance since I got my first apartment 26 years ago, and have always had great service. Even though I am no longer in in the Kitchener-Waterloo area I still use them for them for all my insurance needs."

    - C. Johnson
  • "Advocate has been serving me for nearly ten years now. Bill is always friendly and helpful when it comes to any of my questions or concerns about my policy. I am not an insurance expert, that's why it's nice to have a friendly, knowledgeable broker to turn to!"

    - T. Cole
  • "We were with the same insurance company for over 20 years, assuming that we were getting the best bang for our buck until we got a quote from Advocate. We saved a considerable amount of money on the insurance and our liability coverage was substantially higher."

    - S. Hunter
  • "I have been dealing with Advocate before it was Advocate. I think this year it has been 30 years and I have never had any issues. Ellen was my first contact and to this day she has still gone out of her way to assist me or find someone to answer my questions. Thank you to Advocate and the team!"

    - B. Tuckett
  • "My husband recently was involved in a 'fender-bender’ and was deemed not at fault. However, our car suffered considerable damage. Advocate Insurance Group handled our claim quickly and to our complete satisfaction. What could have been a difficult situation was stress-free."

    - J. Anthony